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Revenge of the hotel clerks: 5 things they’ll do to difficult guests

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If you think your hotel clerk is out to get you, you might be right.

Hotel employees are people, too — people under a lot of pressure. And although you might not have noticed it, there’s a price to be paid for the dirt-cheap hotel rates you’ve seen lately. The lodging industry is cutting staff, freezing salaries and eliminating perks for its workers.

Result: Hotel employees are grumpier than ever. It doesn’t take much to set them off, either.

via www.elliott.org